Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Illuminate Your Space with Coci Candles – Handmade Beeswax for a Healthier Home!
About Coci Candles
At Coci Candles, we specialize in crafting exquisite handmade beeswax candles that not only illuminate your space but also enhance your well-being. Our candles are made from 100% pure beeswax, ensuring a clean and safe burn that is perfect for any environment, including homes with pets and children.
Each candle is thoughtfully designed to provide a subtle honey aroma while purifying the air around you. The unique properties of beeswax release negative ions that bond with airborne pollutants, making your indoor air cleaner and fresher. Whether you’re looking for a special decor piece for an event or a custom order tailored to your needs, Coci Candles, founded by Eli Smit, is here to brighten your life with quality and care.
About Coci Candles
Discover the story behind Coci Candles and our commitment to quality.
At Coci, we specialize in handmade beeswax candles that not only enhance your decor but also purify the air. Our candles are crafted with care, ensuring a safe and pleasant experience for everyone.